- Should you need to amend or cancel your appointment, we request a minimum notification of 24 hours for any single appointment, after which 100% of the full service fee will be charged.
- For any mobile massage, multiple person booking, spa packages, group bookings (of 3 or less people) and combo deals, 48 hours minimum notice is required.
- For large groups (4 or more people) and event bookings, an alternative cancellation policy applies which will be communicated upon booking.
- 100% of the full service will be charged for any late cancellations or no-show appointments.
- Gift Vouchers: Purchased Gift Vouchers are valid for 12 months, non refundable, non transferable and can not be exchanged for cash.